Privacy Protection at Reshmi Libas

Privacy Commitment:
Reshmi Libas’s top priority is protecting your privacy when dealing with us. Our policy recognizes the importance of protecting your personal information, explaining what it constitutes, how we use it, who has access, and your rights regarding it. Your access and use of reshmilibas.com constitute your acceptance of our Privacy Policy and Terms of Use.

Use of Information:
Reshmi Libas collects personal information when you place an order or make an account with reshmilibas.com. By registering, you consent to the collection of your personal data. If an order is placed, we need to hold personal information such as your name, email address, phone numbers, home address, and shipping and billing address for processing orders. Saved details will never be shared with third parties and will only be used to process your order. We may also obtain information from identity checks, including your telephone number, which may be given to our courier for delivery services. These details allow us to process your order and inform you of its status. Your personal information is protected by SSL, ensuring secure transmission through an encrypted link. We also use non-personal data, such as third-party cookies, to collect statistics and enhance your visit. Cookies used are both permanent and temporary (session cookies), with permanent cookies stored for no longer than 24 months. You can erase cookies using your browser.

Information Collection:
Reshmi Libas may use your personal data for the following purposes:
– To create your personal account at reshmilibas.com (e.g., your name and email address)
– To process your orders (e.g., your name, address, email address)
– To send text message notifications of delivery status (e.g., your mobile phone number)
– To send marketing offers such as newsletters and catalogues (e.g., your email address, wish lists, your name, and postal address)
– To contact you in case of delivery problems (e.g., telephone number, address)
– To answer your queries and inform you of new or changed services (e.g., your email address)
– To disclose your data to fraud prevention agencies
– To analyze your personal data to provide relevant marketing offers and information (e.g., name, buying habits)

We will keep your data only as long as necessary to provide our services or as required by law, after which it will be deleted. We do not sell your details to third-party marketing companies.

Marketing Updates:
We email our subscribers regularly. These emails may confirm your requests, provide payment notices, and offer information about product changes and required legal notices. Users cannot generally opt out of these informational communications. However, you can opt out of promotional communications by contacting customer care at reshmilibas.com@gmail.com or 0316-4138386. We will process your unsubscribe request as soon as possible. You can also opt out by clicking the ‘unsubscribe’ link in emails. By using our websites and providing your mobile number, you consent to receive text messages from us. To stop receiving such messages, contact us at reshmilibas.com@gmail.com.

Your Rights:
You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete, or irrelevant, you can ask to have it corrected or removed. For more information, please email reshmilibas.com@gmail.com or contact us at 0315-6674841.